Twyn

Privacy Policy

Effective as of July 2025

App Name: Twyn

Developer Name: Twyn Team

Privacy Officer: Harry Ki

Website: https://www.twyn.sh

Contact: harryki@twyn.sh


Twyn ("the Service", "we", "our", or "us") is a social media content assistant tool for Meta Threads, operated by Twyn Team. We are committed to protecting your personal data and ensuring transparency about how we collect and use it. This Privacy Policy describes what information we collect, how we use it, and how we safeguard it in accordance with applicable laws and Meta's platform policies.


1. Information We Collect

We collect personal and non-personal data to provide and improve our services:

a. Through Google OAuth:

  • Name
  • Email address
  • Profile picture

b. Through Meta Threads API (OAuth Integration):

We collect and store the following permissions and associated data in our secured database:

  • threads_basic: Access and display your Threads profile information (e.g., profile image, name, ID) and posts within Twyn (visible only to you).
  • threads_content_publish: Create and schedule/publish Threads posts on your behalf.
  • threads_manage_replies: Write replies on your behalf and hide replies.
  • threads_manage_insights: Access analytics for your Threads profile and individual posts to display performance metrics.
  • threads_read_replies: Get replies to your Threads posts.
  • threads_manage_mentions: Get content where you're mentioned.
  • threads_keyword_search: Get content based on keywords.

All Threads-related data is accessed solely to support Twyn's core functionalities, and only with your explicit consent.


2. Purpose of Data Collection and Use

We use the information collected to provide the following services:

  • Authenticate and manage your account
  • Display and manage your Threads content within Twyn
  • Schedule and publish posts on your behalf
  • Provide analytics and performance metrics about your Threads activity
  • Manage and optimize engagement (e.g., replies, mentions)
  • Improve overall service performance and user experience
  • Process payments and orders (if applicable)
  • Communicate with users about updates and service-related notices

We do not use Threads data for any purpose outside of what is described here, and we adhere strictly to Meta's platform policies and GDPR requirements.


3. Legal Basis for Processing (GDPR)

We process your data under the following lawful bases:

  • Consent: You have given clear consent for us to process your personal data.
  • Contract: Processing is necessary to deliver the services outlined in our Terms of Service.
  • Legitimate Interest: For improving our service, providing analytics, and responding to user inquiries.

4. Retention and Deletion of Personal Information

Your personal data is stored only for as long as you use the service. Upon account deletion or data deletion request, your information will be permanently and promptly removed from our systems.


5. Data Sharing and Third-Party Access

  • No third-party sharing: We do not share your data with third parties unless legally required or explicitly consented by you.
  • No outsourcing: We do not outsource data processing to any external vendors.

6. Your Rights

You have the right to:

  • Request access to your personal data
  • Modify or update your information
  • Request deletion of your data
  • Withdraw consent at any time

For any of the above, please contact us at harryki@twyn.sh.


7. Data Deletion Request

To request the deletion of your personal data, send an email to:

Your request will be verified and processed promptly.


8. Contact Information

For all inquiries related to privacy, personal data, or this policy, contact:

Twyn Privacy Officer
📧 harryki@twyn.sh
🌐 https://www.twyn.sh